1. Never book over the phone – Go to the company in person and meet the owner and management team.
2. Look at the limo condition and smell the inside. How old is the limo you are looking at and how many miles are on it.
3. Where do the limos get serviced for regular maintenance or if something go wrong.
4. Does the limo company have a full time reconditioning person to clean the limos?
5. Where are the limos stored? Inside or outside?
6. How do they track customer satisfaction?
7. Ask the company if the limo you booked is the one that will show up on your day.
8. If the limo is not going to show up ask the company to call you so there are no surprises on your wedding day when a different limo shows up.
9. If calling around and they don’t return your call in a reasonable time that should put up a red flag.
10. Some unethical companies will double book a limo and show up with an older and sometimes worse condition limo.

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